Mentoring & Capacity Building Consultancy Services

Programme Consulting for Capacity building supported by Seva Foundation, Berkeley, California since 2016.

PBMA’s H. V. Desai Eye Hospital is mentoring eye hospitals across India, guiding them over a structured process with clearly defined goals.

The process includes onsite visits by PBMA’s H V Desai Eye Hospital’s consultancy team, conduct workshops to develop strategies and action planning followed by skill development training as required to achieve the set goals.

Engagement Process:

Visit for Need Assessment and Gap Analysis.

Strategic Planning workshop and Action plan.

Action Plan Implementation Support with Monitoring visit.

Action Plan Follow-up, Performance Review and Monitoring.

Goal:

The goal of the collective project is to scale up comprehensive quality eye care services through capacity building, resulting in a direct increase in restored sight of people across India, keeping in mind quality as a prime concern.

Objectives:

• Increase the provision of comprehensive, quality eye care by building the capacity of hospitals through training, coaching, demand generation and systems strengthening.

•Diagnostics: Hospital needs identified and plan developed to address gaps.

•Training & Coaching: Improved clinical performance.

•Patient Demand Generation: Increased utilization of eye care services in under developed areas.

•Systems Strengthening: Hospitals able to monitor and assess their services and performance in key areas.

• Inclusion mentees will ultimately contribute to increase in cataract surgery volume.

Consultancy/Mentoring Process:

Consultants from PBMA’s H V Desai Eye Hospital will visit the hospital to understand the socio-cultural and economic context, leadership structure and operations. Short-term suggestions for performance improvement will be offered, though the focus of the visit will be on understanding the long-term capacity needs, constraints, training needs, and quality standards.

Onsite Strategic Planning Workshop

A capacity building workshop will be organised by the mentoring team from PBMA’s H V Desai Eye Hospital. The team will guide through a structure process to recognize the magnitude of unmet eye care needs in the community, their own potential and set goals for the hospital. The goals will guide coming up with specific strategies broken down to action plans.

Off-site Monitoring, Follow-up and Support also will be given for specific skill development, provision hospital management and other software, etc.

Monitoring Visit for Performance review and action plan Follow-up support could take place between 3 months to 1 year from the date of the workshop.

Mentoring:

We mentor 9 eye hospitals for capacity building and quality care through Seva Foundation, Berkeley, California, United States.

Tejas Eye Hospital, Divyajyoti Trust, Mandvi, Gujarat

Rotary Eye Hospital, Navsari, Gujarat

Bajera Eye Hospital BPA, Ahmedabad, Gujarat

Drashti Netralaya, Dahod, Gujarat

F C Ajmera Rotary Eye Hospital, Osmanabad, Maharashtra

Tulsi Eye Hospital, Nashik, Maharashtra

M M Joshi Eye Hospital, Hubli, Karnataka

Sankar Foundation, Vishakapattnam

Pushpagiri Eye Hospital, Vizianagaram

Outcome:

Improved Efficiency

Better Financial Status

Improved quality

HR sustainability and less of attrition

Increased Demand

Development of new services

Development various resource mobilisation

NABH Consultancy Services:

PBMA’s H. V. Desai Eye Hospital provides NABH Consulting Services.

Please contact us for mentoring services for capacity building and quality norms for eye hospitals. Hospitals not having FCRA mentoring will be done by expert team of PBMA’s H. V. Desai Eye Hospital on financial terms.